Methasoft is an automated methadone dispensing system designed for use in community pharmacies. It streamlines daily dispensing, improves safety, ensures accurate dosing, and integrates easily with your existing workflow.
Methasoft delivers dosing accuracy equal to or better than a government-stamped measuring cylinder. Every dose is precisely measured using a calibrated pump, reducing the risk of human error.
Yes. Methasoft is a Class 1m registered medical device and complies with ISO 9001:2015 and ISO 13485:2016 quality standards for medical devices.
Absolutely. We tailor each system based on your patient numbers, drug types, IT setup, and preferred add-ons — including biometric ID, patient cameras, and label printers.
Your installation includes on-site setup by our technical team, full staff training, and an Assisted Go-Live day for live dispensing support. We make sure you're confident from day one.
We offer 365-day support by phone and email. Our team is always happy to help, and regular system updates ensure your software stays secure, stable, and up to date.
Yes! We offer a no-obligation, 1-month free trial at a pharmacy of your choice — so you can experience the benefits for yourself with zero risk.
Methasoft does not contain any serviceable parts and therefore does not require regular servicing. The end-user is responsible for ensuring that the system is kept clean and that minimal maintenance instructions are followed.
Not at all. Methasoft is intuitive and easy to use. Most pharmacy teams become confident with the system after just one day of guided training and assisted go-live support.
We aim to get you up and running as quickly as possible. After an initial consultation, installation and training can typically be scheduled within a few weeks.
Subject to your system meeting our minimum requirements, Methasoft can be set up using your own hardware. Please contact us to discuss the best way to meet your IT requirements.
The Methasoft system comprises of:
A PC, Monitor, Keyboard and Mouse
A Highly Accurate Dispensing Pump
A Steel Dispensing Cabinet
(Dimensions: H x 63, D x 34, W x 31cm)
A Digital Persona Fingerprint Reader
A Label Printer
2 Sets of Tubing
1 Cleaning Solution
All other peripherals required tailored to your pharmacy requirements
We have a comprehensive customer support and helpdesk facility, manned by experienced Methasoft engineers, available 7 days a week, 365 days a year. We offer a full replacement service for any element of the system that becomes faulty or fails. Our response times are excellent and we always aim for minimum system downtime.
No our training assumes no prior knowledge of using a computer. We can tailor the training sessions to get you up and running, regardless of your computing skills.
