Our main office is in Southampton, where our friendly support, admin, and finance teams work behind the scenes to keep everything running smoothly.
Meanwhile, our creative development team is based in Cardiff, collaborating closely with our colleagues across the pond in the US. Together, these teams bring a wealth of experience in substance misuse from both the UK and North America.
By combining our knowledge and resources internationally, we’re able to continually add new features and improvements to our systems, making sure our products keep getting better for you. Our solutions are thoughtfully designed to streamline your workflow, reduce errors, and boost capacity — helping your business run more efficiently and, ultimately, more profitably.
“As a pharmacy delivering high volumes of supervised consumption services, we’ve found Methasoft from Medilogic to be an invaluable system. It enhances clinical safety through precise, real-time dose recording and ensures full compliance with controlled drug regulations. The platform is intuitive for staff, reduces administrative burden, and provides a clear audit trail—key for both governance and inspections. I would highly recommend it to any pharmacy seeking a reliable, compliant, and efficient solution.”
" We have a number of sites that have been using Methasoft for several years now and have always found Katie and her team very responsive. The time saved repays the investment in the systems."
“Methasoft is our preferred system for methadone dispensing across all of the Practice Plus Group prison sites. It offers us an accurate dispensing and record keeping system to allow us to efficiently pour methadone in the prison sites where we deliver healthcare services.We’ve worked with the Medilogic team for a number of years now and their responsiveness to our ongoing changes and needs cannot be faulted.”
"I have been highly impressed with both the product and service provided by Medilogic UK Ltd. Their automated methadone dispensing system has transformed our pharmacy operations—offering reliability, efficiency, and a strong emphasis on patient safety.
The installation process is well-coordinated, and the training delivered is of an excellent standard. Since implementation, the system has significantly streamlined our workflow, minimised dispensing errors, and freed up valuable time for our team. What truly distinguishes Medilogic is their exceptional customer service. From the initial consultation through to ongoing support, their team has consistently demonstrated responsiveness, expertise, and a genuine commitment to our success.
They clearly understand the unique challenges faced by community pharmacies and are dedicated to providing a service that adds real value. I am extremely satisfied with our experience and would confidently recommend Medilogic to any pharmacy contractor seeking to enhance controlled drug dispensing through automation."
"We were seeking a more efficient and streamlined solution for dispensing Methadone, and that's when we reached out to the team at Medilogic. From the very beginning, their support was exceptional. They took the time to understand our specific needs and provided hands-on, in-store training
ensuring our staff felt confident and well-prepared.
What truly stood out was how seamless they made the entire implementation process—it felt effortless on our
end. Thanks to their professionalism and commitment to service, we were able to go live in our selected sites without any disruption.Since going live, we’ve already noticed a significant improvement in operational efficiency.
The dispensing process is now more accurate, quicker, and less prone to human error, which has made a meaningful
difference in our day-to-day workflow. Overall, working with Medilogic has been a positive experience, and we’re looking forward to expanding this across more locations."
“Whilst working as a
Pharmacist within HMP Leeds, I became increasingly frustrated by the
outdated, manual dispensing methods and paper-based record keeping for
the many patients receiving a daily dose of Methadone. I knew that there
had to be a safer and more efficient way to dispense to a large number
of patients.
I set about researching possible solutions in my spare
time, and I found Netalytics LLC (Now Netsmart) based in North Carolina. They had
developed bespoke software to automate the dispensing process, to record
the patient profile, add a prescription, dose from that prescription
using a specialist pump, and for the dose to be automatically added to
the CD register.
After many phone calls and conversations with both
Netalytics (Now Netsmart) and HMP Leeds, the prison agreed to trial the software. This
was back in 2005 and as the saying goes – the rest is history! I set up
Methasoft and we employed a UK software developer to tailor Methasoft to
the UK market to ensure that all regulatory requirements were met.
Since 2005 the company has gone from strength to
strength – we have systems in almost all UK prisons who dispense
Methadone and have contracts with major pharmacy groups and drug
treatment agencies.
I am really proud of the difference that Methasoft has
made to Methadone dispensing in the UK – it really has revolutionised
the safety and speed of dosing and I can’t even imagine how many hours
have been saved across the pharmacy industry since 2005!”
Robert Goff
Founder
Pharmacist